Martin_Mall ebay store policy

Shipping
Payment
Warranty
About US
FAQ
Shop Policy

We are not responsible for any custom duty or import tax. Please check your local customs clearly before bidding.

1. All items will be shipped to buyer's EBAY address. Before you pay, please make sure your address in EBAY matches the address you would like us to ship to.

2. Items are generally shipped out within 24 hours after your payment has been cleared (Sat. & Sun. excluded.)

3. IF items location are in buyer's country (Australia,USA,United Kingdom,Germany), your order will be shipped out by the local Post Mail, it usually takes about 3-10 business days to arrive. Otherwise the items will be shipped out from China by ePacket or China Post. If you need the item urgently, please contact us for detail before purchase.

4. Customers from US in Porto Rico, Alaska and Hawaii are recommended to contact us forshipping details(shipping cost&time) before placing an order.

1. We accept PayPal only. Credit card or e-Check via PayPal will be accepted.

2. Please be aware that the e-Check would take 2-7 working days to be cleared, we prefer instant payment directly from PayPal.

3. Payment is needed within 3 days once you have purchased the products.

1. We offer 30 days money back guarantee return policy.

2. Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

3. For all returned products, buyers MUST contact us for the returning address.

4. In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.

We believe that any problem can be resolved. Please e-mail us for all your unsatisfied concerns before leaving feedback.

Our company

Dailysource2005 is one of eBay fastest growing online retailers, which was founded in 2010 and target eBay market since 2012.
With our best effort,we are now trusted by more than 10,000 customers nationwide. We are dedicated to offering you an unrivalled choice of products
with unbeatable low price and best quality. More important, domestic shipping means you can get your items extremely fast.

Contact us

We are pursuing 100% satisaction positive feedback and 5 star rating. Please feel free to contact us before leaving a negative feedback or low DSR. Please contact us before you open dispute on ebay and paypal, we will offer you best service.

We will reply in 24 hours and solve your problem in a friendly way. Please don’t hesitate to contact us through eBay message or email if you need any help.

Q: Do you offer discount for multi items?
A: We offer discount on shipping if you buy more than 2 from buy it now listing (excludes the items for promotion).
Please kindly contact us for the exact price before making any payment.

Q: Can I change my order or address after I paid?
A: No, items will be shipped asap to your confirmed address when you’re paying.
So please make sure you are buying the exact item and providing the correct address.

Q: What can I do if I got a wrong item/the item with missing parts/item not as describe, and what can I do if I never received my item for a long time?
A: Sometimes bad things happened, please kindly send us a message for the exact problem you met, follow our steps to provide the information to solve the problem.
Our customer service will always be here to help you out.

Q: Is the replacement covered by warranty?
A: The warranty applies only to the original product and is not extended for replacements.

Q: What should I do if I received no reply from Dailysource2005?
A: Questions will be replied one by one within 48 working hours. If you still not received the response for a long time,
Please kindly send us a reminder for your urgent enquiry in case we missed your message or the message has been delivered to spam by the system.

1. Buyers must read and agree to all information on the product listing before purchasing.
2. All photos on the product listings are for illustration purposes only.
3. If you change your mind for the item which you have paid for, you could only get 80% of the item price refund before the item is not shipped out,
or we have received the returned parcel in good condition from you, the 20% deducted is the handling fee/adv. fee for eBay and our restocking fee.
4. If buyer provided wrong address and the parcel has been delivered somewhere else, we will try our best to help you to find out the parcel.
However, we are so sorry that we may not take any responsibility of the loss.
5. Postage and Handling fee will not be refunded after 14 days exchange period.
6. While all care is taken, any mistakes or misleading info on the item description are not intentional, please feel free to contact us to correct it.
7. We do desire 5 stars positive feedback for every single transaction.
Hope you could please value our effort to run a store and give us a 5 stars positive feedback if everything is fine.
Please kindly contact us and give us a chance to solve your problem. We will try our best to provide you the best solution to resolve every case.